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  • About us
  • Our work
  • Insights
  • Evaluators
  • Client
  • Contact
  • AI
  • Mystery Shopping
  • Audits
  • Intercept
  • CrowdShop
  • Retention

Crowd shop

On demand crowd shopping is a fast, mobile crowdsourced data collection program that can get you answers to your business questions fast.

These programs are 100% mobile and allow anyone using our mobile-based video and mapping solution to select & complete on demand requests.

Use cases include:

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Rapid auditing

Sometimes speed and agility are the key to ensuring that your fleet of locations is moving the customer experience needle. Rapid auditing allows you to setup a spot check, or one-time mass data collection opportunity. Whether it be a new product or service offering, when speed is the need, we have you covered.

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Spot shops

Many companies have built satisfaction scores into their compensation model which typically are driven by a specific number of monthly shops. Most store managers know that these shops occur before month-end in order to roll up the numbers. Spot shops provides quick spot checks beyond mystery shopping to ensure your customer experience is always consistent.

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360 shop

Did you know that traditional mystery shops may not be customers of your business? The 360 shop lets your own crowd-sourced customers select and shop your business. And because these are your customers, the data collected can provide much deeper behavioral and demographic insights than a standard mystery shopper.

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Confidential Consumer
380 U.S. Route 1
Falmouth, ME 04105

207-828-4700 info@confidentialconsumer.com
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