Artificial intelligence

How many people are entering your location in what size groups? In a retail store, not all traffic entering a location is created equal. For example, if 4 people walk into a grocery store at the same time, a traditional traffic counter would assume 100% conversion. But, what if the 4 are part of a family group? That would make the conversion rate only 25%. Accurate group shopping measurement can better impact staffing needs, inventory needs, and customer service.

Is your staff interacting effectively with customers? As shoppers begin the long journey back to your stores, it is important to know that their experiences are meaningful, and ultimately lead to sales conversion. Do you have employees engaging with every customer? Are customers wandering aimlessly unassisted? Are employees avoiding more complex products due to lack of training? Do you have blind spots in your staffing that leave some customers unattended?

Does your physical layout support safe social distance? We have a way to go before we are on the other side of the Covid-19 pandemic. Making sure your employees and your customers are safe in your space is necessary for getting back to work. Quickly understand areas where there are too many overlapping people causing unsafe interactions. Quickly adjust your physical space to ensure employees and customers stay socially distant.