Confidential Consumer was originally founded in 2003 for the purpose of providing mystery shopping research, data, and analytics for the restaurant industry. Today, we provide Experience Intelligence and Insights Analysis for leading brands across multiple industries. We use a variety of AI, mobile and live intelligence gathering tools to fashion a data collection model specific to your needs that delivers actionable insights for your business.
And because we are part of the TideSmart Global family of companies, we can work with you to take these insights and build meaningful experiential change programs for your business with EMG3. Once deployed, we continue to measure, monitor, and drive continuous service improvement.
Leveraging our field evaluator network of more than 300,000 qualified shoppers in North America, our AI and mobile capture capabilities allow us to gather the best intelligence– anywhere, at any time.
Exceptionalpeople
We’re passionate about experience. Our work and our way are intertwined; you can’t create award-winning experiences if you don’t believe in your own. From our client engagement team to our strategy, creative, logistics, and media specialists, we believe that exceptional people make anything possible.
Our business is about experiences. Our parent company, TideSmart Global, created an environment that exemplifies our commitment to experience. You don’t build one of the only passive (net positive) structures in New England to meet basic functional needs – you do it to embrace and inspire change. And experiential change is in our DNA.
